Responsible Gambling

You must be 18 years of age or older to register and play at Betbolt Casino. Age verification is required during account setup and confirmed before your first withdrawal.

Betbolt Casino is licensed by the Curaçao gambling authority (Antillephone N.V., licence 8048/JAZ) and registered with GamStop, the UK's national self-exclusion scheme. The casino does not operate in the United States, France, Netherlands, Belgium or Spain.

Betbolt Casino provides tools to help you control how much you spend. You can set daily, weekly and monthly deposit limits through your account settings. These limits take effect immediately and can be adjusted downward at any time, though increases may require a waiting period.

• Daily deposit limits: set a maximum amount you can deposit in a 24-hour period
• Weekly deposit limits: control your spending across a full week
• Monthly deposit limits: establish a total you will not exceed in a calendar month
• Reality checks: pop-up reminders of time spent and money wagered during your session
• Cooling-off period: take a break from your account for a set number of days
• Betting limits: restrict the maximum amount you can stake on individual bets

If you wish to stop gambling, Betbolt Casino allows you to self-exclude from your account. Self-exclusion is a voluntary measure that blocks access to your account for a period you choose.

You can request self-exclusion for a minimum of 1 day. Once activated, your account cannot be reactivated for at least 48 hours. Lifetime self-exclusion is also available if you wish to exclude yourself permanently.

• Contact Betbolt Casino support to request self-exclusion
• Your account will be frozen and inaccessible during the exclusion period
• All promotional offers and communications will stop
• You cannot cancel self-exclusion before the 48-hour waiting period expires
• Lifetime self-exclusion is permanent and cannot be reversed

Problem gambling can develop gradually. Warning signs include spending more than you intended, chasing losses, gambling to escape problems, or neglecting other responsibilities.

If you recognise these patterns in your own behaviour, help and support are available. Organisations specialising in problem gambling offer free, confidential advice and treatment.

• Gambling with money you cannot afford to lose
• Hiding gambling activity from family or friends
• Feeling anxious or irritable when unable to gamble
• Using gambling to cope with stress, depression or loneliness
• Continuing to gamble despite negative consequences
• Spending increasing amounts of time or money on gambling

If you need support for problem gambling, several organisations in the UK provide free, confidential help. These services are independent of Betbolt Casino.

GamCare, GambleAware and the National Problem Gambling Clinic all offer resources, counselling and support for people concerned about their gambling or the gambling of someone they know.

• GamCare: helpline and online support for problem gambling
• GambleAware: information and guidance on responsible gambling
• National Problem Gambling Clinic: specialist NHS treatment service
• Gamblers Anonymous: peer support and recovery meetings
• Citizens Advice: guidance on managing gambling-related debt

Betbolt Casino support staff are available 24 hours a day, 7 days a week to answer questions about responsible gambling tools and account controls. You can contact the casino via live chat (typically under 2 minutes) or email.

• Live chat: available through your account dashboard
• Email: [email protected]
• Languages: English, German, Swedish, Norwegian
• Support cannot provide medical or therapeutic advice; contact specialist organisations for treatment